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Use of Web 2.0 Technologies by Library and Information Science Students

Colin Zinyeredzi, Sandy Zinn


This research investigated the use of Web 2.0 technologies by Library and Information Science (LIS) students at the University of the Western Cape (UWC). Blumer and Katz’s (1974) Uses and Gratification Theory, which explains the reasons behind people’s use of Web 2.0 technologies, was used to provide meaning to the research findings. A mixed methods case study approach was used to collect data by means of a questionnaire, content analysis and interviews.  Findings revealed that between 72% and 97% of LIS students have accounts on the following Web 2.0 technologies: YouTube, Skype, Google Apps, WhatsApp, Twitter and Facebook. This research highlighted that LIS students use Web 2.0 technologies for both academic and general purposes. Over 80% of the LIS students use Web 2.0 technologies for entertainment, keeping up-to-date, and meeting people as well as for communication with peers and lecturers. Analysis of the LIS Department’s curriculum documents, assignments as well as key informant interviews revealed that elements of Web 2.0 technologies are embedded in some of the LIS modules. Ninety five per cent of the LIS students supported the inclusion of Web 2.0 technologies in the LIS curriculum. 


Web2.0; uses and gratification theory; social media; LIS students; Library2.0

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